Refund policy

Lumgearo.com is committed to your satisfaction. If you are not completely satisfied with your purchase, we offer a 30-day free return and exchange policy.

Eligibility: Items must be unused, in the original packaging, and in the same condition as received.
Process: To initiate a return or exchange, please contact us at ZacharyBrown6411@hotmail.com with your order number and reason for return.
Refunds: Refunds will be processed within 5–10 business days after we receive the returned item. Refunds will be issued to the original payment method.
Exchanges: If you wish to exchange an item, we will ship a replacement once the original item is received and inspected.
Shipping Costs: Return shipping costs are the responsibility of the customer unless the item is defective, damaged, or incorrect.